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Duggins Mechanical

FAQs

Questions we get asked most.

Straight answers about how we work, what we service and how to get on the schedule. If your question is not here, call the office.

Frequently asked questions

What areas do you serve?

We serve Burlington, Graham, Mebane, Elon, Chapel Hill and the surrounding Alamance County communities. Our shop is at 618 West Elm Street in Graham. If you are outside those areas, call and we will tell you honestly whether we can cover it.

Are you licensed and insured?

Yes. Duggins Mechanical is a fully licensed and insured contractor, and we have been in business since 1980.

What brands do you install?

We install American Standard heating and cooling equipment and Mitsubishi Electric systems. On the service side we repair all makes and brands.

Do you work on commercial buildings?

Yes. We service light commercial equipment up to 15 tons for small and mid-sized businesses, including maintenance programs, custom sheet metal and commercial refrigeration.

How do I request service?

Call (336) 226-2164 during business hours, or send a request through the contact form. Include the property address, what the system is doing and the best number to reach you. We will follow up with a scheduling window.

Should I repair or replace my system?

It depends on the age of the equipment, the cost of the repair, refrigerant type and whether the rest of the system is sound. We diagnose first, show you what we found, and give you both options with the tradeoffs.

How often should an HVAC system be maintained?

Twice a year is the usual recommendation: cooling service before summer and heating service before winter. Some commercial equipment needs more frequent filter and belt service depending on the building.

Do you offer financing?

Yes, financing options are available for larger projects such as full system replacements. Details depend on the project, so call the office and we will walk you through it.

Ready for service that holds up?

Tell us what the system is doing and where you are. We will follow up with a scheduling window and an honest assessment.

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